AboutKHUSHAAMDEED
Khushaamdeed is Pakistan’s first premium airport Meet and Assist service, delivered at Islamabad International Airport by Walee Al-Nazawy in strategic partnership with the Pakistan Airports Authority.
It brings a globally recognized airport hospitality model to Pakistan for the first time, offering passengers a seamless, personalized and premium experience from arrival to departure.
What guests receive
A dedicated airport host from the moment they arrive
Met by name at the aircraft door or the kerb, and accompanied from that point onward.
Expedited immigration and facilitation
Dedicated channels and on-the-ground coordination so formalities take minutes, not queues.
Baggage assistance from the aircraft to the car
Bags collected, carried and loaded — the guest never handles a trolley.
Personalized guidance through every step of the journey
One host, one point of contact, from aircraft door to onward transport.
Concierge support tailored to the guest and the trip
Lounge access, transport, connections and special requests, arranged in advance.
Who is it designed for
Diplomats and official delegations
Business travellers
Senior citizens
Corporate executives
Families and groups
Why It Matters
Premium airport concierge services have long been a standard at leading international airports across the Gulf, Europe and Asia. Khushaamdeed brings that same standard home.
It is a public-private partnership designed to raise service levels across Pakistan’s aviation ecosystem and to shape how the country welcomes the world.
Locations and expansion
Islamabad International Airport
Operations are starting soon from Islamabad International Airport, with expansion to other airports across Pakistan under consideration.
For partners
Beyond individual bookings, Khushaamdeed builds assistance programmes for the guests of airlines, embassies, hotels, tour operators and corporate travel teams.
Talk to us about volume rates, membership programmes and co-branded arrival experiences.
Airlines
Embassies and missions
Hotels and resorts
Tour operators
Corporate travel teams